Frequently
Asked Questions About
Billing
Do
you have a 30 Day Money
Back Guarantee?
How
can I pay for my Account?
Does
Click-Black have standard
payment terms?
Who
can I contact if there are
questions about my
account?
How
do I renew my account?
Do
you have a 30 Day Money Back
Guarantee?
Yes,
we provide a 30 Day, no
questions asked, Money Back
Guarantee of monthly hosting
fees. Since we do not charge a
set up fee, you will receive
the full value of all payments
submitted to us if the account
is cancelled within 30 days of
signup. All cancellations must
be received in writing by the
deadline. Cancellation orders
may be submitted by fax,
regular mail or email.
How
can I pay for my account?
Click-Black
accepts Visa, Master Card,
American Express and Discover
credit cards only. Payments
can also be made by check, money
order, or PayPal. In certain
situations we may accept other
forms of payment as agreed
upon by the client and an
account representative.
Does
Click-Black have standard
payment terms?
Yes.
All customers are billed
monthly via automatic payment
through secure servers
at www.2CheckOut.com. Upon receipt of payment,
customers shall receive a
receipt via email for their
records. You may also pay
annually to save money.
Who
can I contact if there are
questions about my account?
You
can call 1-908-245-8995 or
send email to billing@click-black.com
How
do I renew my account?
Your
account will automatically be
renewed when your billing
period expires unless you
contact a Click-Black customer
service representative to
close or suspend the account.
Account suspensions and
terminations must be received
in writing; regular mail,
email and fax notifications
are acceptable.
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